Support Engineer – Technical Support

We are hiring a Support Engineer to strengthen a technical support team. You will handle client inquiries, provide expert technical assistance, and collaborate closely with internal engineering teams.

Requirements

• Technical background through education or equivalent experience (IT, electronics, electromechanics, or similar)
• 5+ years of experience in technical support, field service, or a similar role
• Strong analytical and troubleshooting skills
• Ability to structure information, document solutions, and communicate clearly with customers
• Proficiency with diagnostic tools, support platforms, and remote assistance tools
• Excellent communication skills in Dutch and French (both required)
• Solid understanding of technical systems and the ability to translate technical details into practical guidance for users
• Customer-oriented mindset, patience, and a proactive approach to problem-solving

Benefits

• Competitive compensation
• Benefits package