Executive - Customer Service

Provide exceptional customer service, manage customer complaints, and maintain customer database. Coordinate with vendors, communicate effectively with internal departments, and follow company processes.

Requirements

• Professional attitude towards customers
• Positive attitude while handling customers
• Effective communication with customers
• Basic skills in computers
• Ability to handle stress
• Excellent verbal and communication skills
• Organized and Multi-tasking
• Ability to learn other software systems
• Good writing skills (email etiquette)
• Team player
• Empathy
• Confidentiality