BEVERAGE SERVER

Creates a warm and friendly atmosphere for our Casino guest by providing fast, friendly and courteous service to our guests while taking orders and serving beverages.

Requirements

• Provides friendly, professional beverage service to Casino guests.
• Maintains clean and stocked workstation/ lounge area.
• Handles money according to procedure.
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
• Provides customers with property information on current events, promotions, and attractions.
• Works well with others, especially beverage servers, bartenders, bar backs, Beverage manager.
• Provides personalized service and uses guest name.
• Resolves service problems according to guidelines.
• Offers Specialty cocktails from the menu to customers.
• Supports and cultivates new ideas and methods to deliver business solutions.
• Identifies ways to increase efficiencies or improve product or service.
• Delivers assignments/projects on time and completes all aspects before delivering to internal clients.
• Clearly communicates programs/services to necessary people, seeks their support and keeps them informed of changes that may impact the business.
• Keeps track of existing products/services and/or progress on new initiatives.
• Complies with and upholds company expectations including Code of Commitment, policies, procedures, industry regulations, department goals and business strategy.
• Politely gives consistent, timely and accurate information and finds answer when unsure.
• Uses SPOTLIGHT behaviors when encountering guests.