Provides fast, friendly and professional beverage service to Casino guests.
Requirements
- Utilizes the Spotlight on Service Skills to delight the guest by delivering service with an upbeat & positive attitude and building great relationships
- Takes drink orders, communicates with bartender, assists in the preparation of drink and carries full 15 drink trays on every round to present to guest.
- Maintains a clean and stocked workstation in accordance with established health and safety guidelines.
- Operates a cash register/POS System, rings proper amount into the register and gives the guest or server the correct change; account for all cash, charge and complimentary sales according to establishment procedure; maintains integrity of all financial controls and responsibilities
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines.
- Serves as ambassador of goodwill while working and at customer and public relation functions; appears in publicity photos
- Provides personalized service using guest name and checks for satisfaction to resolve guest or services issues
Benefits
- Paid time off
- Retirement plan