Responsible for Bingo floor Sales, Cashiering, Prize master, and Caller while providing superior guest service. Upbeat personality and strong money handling skills required.
Requirements
- Upbeat personality for all interactions with guests and fellow employees.
- Proactive in anticipating customer needs by continually searching for hands and customers in need of service.
- Handle customer disputes to ensure that all guests have an enjoyable experience.
- Possesses strong money handling skills in selling paper and paying off winners including providing correct change using mental math.
- Knowledge of documentation required in transactions.
- Possesses a thorough working knowledge of the various Bingo games and equipment.
- Basic knowledge of other services and games offered at this property.
- Knowledge of department policies and procedures including those pertaining to Federal and Regulatory laws and department guidelines.
- Exercises appropriate discretion in identifying situations that require management attention.
- Knowledge of calendar and special promotions and the ability to communicate them to the Bingo guests through one-on-one interactions and announcements.
- Coordinates with Bingo Supervisor and Security to detect and prevent attempts to cheat or damage gaming equipment and to identify floor irregularities to a Bingo Supervisor, Bingo Manager or Casino Manager.
- Acts as a role model and always presents oneself as a credit to Harrah’s and encourages others to do the same.
- Must be able to work scheduled shifts and positions including providing coverage for staffing and business needs.
- Must be available to work any shift on any day.
- Other duties as assigned
Benefits
- 401(k) matching
- Health insurance
- Dental insurance
- Vision insurance
- Life insurance
- Paid time off