Director, VIP Sports- Customer Experience

We’re looking for a Director of VIP Customer Experience to serve as a key leader in development of the overall VIP program. This role goes beyond traditional operations and involves leading from the front across people, players, and experiences.

Requirements

• Partner in the strategic vision for high-value business
• Lead and develop our top team of hosts and clientele
• Design and execute key, signature events from concept to delivery
• Maintain strong operational oversight and handle unique client situations with sound judgement
• Identify and implement practical solutions to improve speed, consistency, and effectiveness
• Identify talent gaps, coach individuals to higher levels, and help build the next generation of VIP leaders

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Four Day Work Week