The Poker dealer must create an entertainment environment for all guests and provide courteous, friendly and prompt service in dealing poker games.
Requirements
- Proactive in anticipating customer needs.
- Familiarizes themselves with all guests’ names and personal facts.
- Studies other games and services offered at property.
- Adheres to department policies and procedures, including those pertaining to Federal and Regulatory laws and guidelines.
- Ability to handle money and provide accurate and appropriate chips for guest.
- Routinely strives to build and achieve customer satisfaction.
- Exercises appropriate discretion in identifying communications of special promotions to customers.
- Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
- Acts as a role model and present oneself as a credit to Caesars and encourage others to do the same.
- Adheres to regulatory, departmental, and company policies.