Client Relations Manager
CaliberlyDubai, United Arab Emirates
Posted December 11, 2025
Full Time
About the Company
Caliberly is a talent acquisition firm that connects highly skilled professionals with leading brands across the MENA region and beyond, sourcing talent for roles at all levels across three continents. Leveraging a segmented market network, the company offers recruitment, staffing, temp staffing, HR, and talent search services to meet diverse business needs. With a focus on quality and ethical sourcing, Caliberly positions itself as a bridge between job seekers and employers, ensuring a seamless match for both parties. Its commitment to upholding industry core values and delivering caliber talent sets it apart in the competitive recruitment landscape.
Job Description
We are seeking a proactive and client-centric Client Relations Manager to strengthen and grow our client portfolio in the training and consulting industry.
Requirements
- Serve as the primary point of contact for existing and prospective clients
- Build and nurture long-term relationships with corporate clients
- Collaborate with the sales and business development teams
- Liaise with internal teams to ensure service offerings align with client expectations
- Monitor client satisfaction and service delivery performance
- Identify opportunities for value-added services and upsell/cross-sell training or consulting solutions
- Maintain accurate client records and track interactions
- Stay informed about market trends and propose enhancements to client-servicing models
- Support contract renewals and service agreements
Benefits
- Competitive salary and incentive scheme
- Opportunity to represent and grow relationships with leading client organisations
- Exposure to learning & development, consulting projects and client-engagement
- Professional growth and development opportunities