Head of Customer Success
CaliberlyDubai, United Arab Emirates
Posted January 6, 2026
Full Time
About the Company
Caliberly is a talent acquisition and staffing firm that operates across the MENA region and beyond, connecting highly skilled professionals with top brands at all organizational levels. The company specializes in recruitment, temp staffing, and human resource solutions, leveraging a segmented market network to source and place talent efficiently. Caliberly distinguishes itself through its commitment to ethical practices, a rigorous talent‑sourcing methodology, and a focus on building lasting partnerships between job seekers and employers. By acting as a bridge within the recruitment ecosystem, Caliberly delivers tailored workforce solutions that align with both client needs and candidate aspirations.
Job Description
The Head of Customer Success will oversee the entire customer success function, ensuring clients receive maximum value from our products and services.
Requirements
- Proven experience in a customer success, account management, or similar role, preferably within the fintech, payments, or gaming industries.
- Demonstrated success in managing customer success teams and building customer relationships.
- Leadership and team management skills.
- Excellent communication and negotiation skills.
- Ability to foster long-term relationships with clients.
Benefits
- Competitive salary
- Benefits package
- Opportunities for career growth and development