Technical Support Engineer II

CallTek is a global leader in white-label technical support, trusted by technology operators worldwide for over 20 years. We deliver 24/7 engineering, software development, customer support, and field services.

Requirements

• 2–4 years of experience in a technical support or related role
• Solid knowledge of networking concepts, operating systems, and hardware/software configurations
• Proven network support experience and ability to troubleshoot complex technical environments
• Strong analytical, communication, and documentation skills

Benefits

• Free one meal a day
• Emergency loan and financial assistance programs
• Free 24-hour snacks and beverages
• Health insurance and health subsidy
• Retirement plan, life insurance, and savings plan
• Team socialization allowance and attendance bonuses
• Year-end performance bonus (company discretion)