The Junior Business Analyst (BA) will translate complex program policies and business needs into clear software requirements for multiple program teams using Salesforce and related tools.
Requirements
- 1-2 years experience with Business Analysis or technical delivery environments
- Strong documentation and organizational skills
- Familiarity with Salesforce or CRM-based workflows
- Ability to synthesize information from multiple conversations into structured artifacts
- Strong communication skills with a collaborative, support-oriented mindset
- Proficiency with Jira (or similar) and strong documentation practices (Confluence or similar)
Benefits
- Comprehensive health benefits for Medical, Dental, Vision, Short Term Disability, Long Term Disability and Life Insurance
- Retirement plan with generous company contributions
- FSA for Health and Dependent Care
- 3 weeks of vacation time in the first year of employment
- 11 paid company holidays
- Paid sick time
- Paid family leave