Dispute Resolution Specialist

Dispute Resolution Specialist responsible for various aspects of customer dispute process and accuracy on customer accounts. Interacts with multiple departments to resolve customer driven disputes.

Requirements

• 3+ years of related customer support experience in a manufacturing or distribution environment
• Proficient computer skills with demonstrated experience in Microsoft office
• Prior experience with SAP or similar ERP system
• Ability to analyze data, determine root cause, and resolution

Benefits

• Salary and benefits commensurate with experience
• Equal opportunity employer including disability and veteran
• Drug test required for employment