Product Support / Training Specialist Senior

Camira has an opportunity for a full-time, experienced Product Support/Training Specialist Senior at Scott AFB in Illinois. The candidate will be responsible for assisting users in support of complex software system applications and provide training as needed. The Product Support/Training Specialist Senior must be able to apply ingenuity, teamwork, and problem-solving skills when handling assignments.

Requirements

• Provide expert-level troubleshooting support to resolve user issues.
• Assist users via virtual communications or in-person
• Work with the MAF GTIMS support team to ensure viability and integrity of the system.
• Track and respond to user issues in concert with other elements of the MAF GTIMS support team.
• Provide training to users where applicable.
• Create and update user documentation.

Benefits

• Competitive salary
• Excellent compensation package
• Health, Dental and Vision Insurance
• Life and Disability Insurance
• Additional Optional Life Insurance
• Company Sponsored 401(k) w/ Safe Harbor Match and Profit Share
• Paid Time Off
• 10 Annual Paid Holidays (6 Fixed/4 Flexible)
• Training/Seminars
• Annual Bonuses