Customer Support Manager
CamlinGeorgia, United States • Atlanta, Georgia, United States
Posted March 2, 2026
Full Time
About the Company
Camlin is a global technology leader that operates with the vision of bringing revolutionary products to life for a wide range of industries, including power and rail, and also has interests in a number of R&D projects in a variety of scientific sectors.
Job Description
The Customer Support Manager will own the post-install customer lifecycle for all Camlin installed monitoring systems across North America, ensuring maintenance, reactive support, customer communication, and performance reporting are executed with discipline, transparency, and commercial awareness.
Requirements
- Bachelors degree in business related discipline
- 5+ years in creating and documenting processes to drive performance excellence
- Experience building dashboards and reporting
- Experience managing scheduling and field-based technical teams
- Strong commercial acumen — understands P&L impact
- Experience with CRM-based tracking (Salesforce preferred)
