Customer Support Agent

Campeón Gaming is an innovative Greek iGaming Hub with offices in Athens, Thessaloniki, and Nicosia, boasting 9 years of expertise and a strong international presence. We stand at the forefront of the iGaming industry, delivering a world-class gaming experience through our immersive technology stack and operational services.

Requirements

• Previous experience in customer service, call center, or support role is an advantage.
• Fluent in English (written and spoken).
• Knowledge of an additional language (e.g., Spanish, German, French, Italian, Portuguese, Finnish, Swedish, etc.) is a strong advantage.
• Tech-savvy and comfortable using multiple software systems simultaneously
• Strong multitasking and problem-solving ability.
• Ability to stay calm and professional under pressure.
• Good organizational skills and attention to detail.
• Team-oriented with flexibility to work shifts, including evenings, nights, weekends, and holidays, if required.
• A customer-first mindset with empathy and patience.

Benefits

• Competitive remuneration package & bonus scheme
• Access to LinkedIn Learning programs as well as funding to educational programs of your choice
• Private Medical insurance & Access to a 24/7 Employee Assistance Program
• Monthly allowance for orders via the Wolt App & free drinks and snacks at the office
• Coverage of your public transportation expenses and gym membership
• Paid educational leave
• Hybrid working model
• Modern offices in the center of Thessaloniki
• 360 feedbacks for Constant personal and professional development
• Birthdays are always a day off!