Administrative Assistant

Reporting to the Associate Manager, the Administrative Assistant role is responsible for the timely and accurate preparation and distribution of reports using various computer programs as well as handling other administrative duties within Payment Administration.

Requirements

• Download and prepare reports using Microsoft Excel, SAP, Microsoft Access and PowerShell
• Assist with all Group Client arrears, which includes managing the arrears inbox
• Handle daily inquiries from Clients, Group Sales office and other Canada Life departments
• Sort, package and distribute various billings and reports in a timely manner
• Contribute to process documentation and continuous improvement initiatives
• Ensure any system issues are investigated and reported to the necessary contacts
• Other administrative duties as assigned

Benefits

• Flexible health and dental benefits
• Mental health benefit
• Regular vacation and personal days
• Volunteer day
• Company-matching pension plan
• Share ownership program
• Additional investment options
• Employee recognition programs
• Service milestone celebrations
• Employee discounts