Customer Processing Representative (bilingual)

Customer Processing Representative (bilingual) role involves various administrative functions relating to Group Retirement Plans, processing contributions, member applications, and inquiries, and fostering relationships with administration staff.

Requirements

• Bilingualism (fluent in French and English)
• Customer service focus with a positive can-do attitude
• Ability to effectively use MS Office programs at an intermediate level
• Strong communication skills - both written and verbal
• Proven organization skills with the ability to work in a dynamic and changing environment
• Previous experience working in a results-driven role with tight deadlines
• Ability to stay focused with excellent attention to detail while performing routine tasks.
• Self-motivated and flexible to contribute as required in a team environment
• Ability to complete assigned work by effectively following and making decisions based on detailed business processing rules and documented procedures.

Benefits

• Career Development
• Health & Wellness
• Time Off
• Financial Security
• Rewards and Recognition
• Emphasis on Community