Spécialiste, service à la clientèle (bilingue)

Customer service specialist position responsible for managing assigned contracts, implementing and updating group life and disability insurance regimes, and providing support to clients on administrative procedures and internal systems.

Requirements

• Bilingualism (French and English)
• Post-secondary diploma or combination of relevant experience
• Valid driver's license
• Proven track record in providing excellent customer service
• Ability to work autonomously and in a team
• Solid communication skills, both orally and in writing
• Project management skills
• Familiarity with group life and health insurance products and processes

Benefits

• Base salary
• Commissions
• Annual bonuses
• Variable components of total compensation