Beach Operations Manager

As an inspirational leader, you will cultivate, train, and lead a diverse team of leads and seasonal team members to achieve our core business mission of creating remarkable stories for all who visit Congress Hall. The Beach Operations Manager is responsible for the successful daily operation of the Beach including the development and implementation of quality standards, staff training, scheduling, payroll, guest satisfaction, outlet sanitation and other duties as assigned.

Requirements

• Directs and manages all aspects of the daily operations of the Beach.
• Provides leadership to the Beach service team through full time presence in the outlet, frequent training, and re-training of staff through formal presentations and during business flow as the leader of the service team.
• Ensures the highest possible standards of guest service are provided, Listens, and responds to guest and employee concerns.
• Interview, select, train, supervise, counsel and discipline service staff for the efficient operation of the outlets.
• Maintain profitability of the revenue center to support overall hotel operation.
• Works collaboratively with Maintenance leadership to ensure equipment and facilities are maintained for safety and to deliver the desired guest experience.
• Creates standards, procedures, and accountability metrics for each sub-department regarding cleanliness, daily procedures, training, and safety.

Benefits

• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance