Product Head: Scored

The Product Head is accountable for end-to-end ownership of scored lending products and capabilities across Business Banking, including strategy, architecture alignment, roadmap, engineering delivery, product and system performance, regulatory compliance and client experience.

Requirements

• 10+ years senior leadership experience in banking, fintech or digital financial services.
• Proven experience in scorecard integration and credit workflow optimisation.
• Experience operating within modern cloud ecosystems (AWS preferred).
• Understanding of microservices architecture, API-driven design and event-driven integration.
• Experience in building scalable cloud-native services.
• Knowledge of DevOps practices including CI/CD, observability and resilience engineering.
• Oversight of engineering standards and secure coding practices.
• Understanding of data engineering principles including feature stores and data governance.
• Exposure to AI and machine learning enablement in credit decisioning and fraud detection.
• Ability to translate architectural constraints into product roadmap decisions.
• Advanced understanding of credit scorecards and decision strategy frameworks.
• Experience with policy rule engines and decision modelling standards.
• Champion–challenger testing and model performance monitoring.
• Operational metric tracking across approval rates, conversion and profitability.
• Strong understanding of credit regulatory frameworks.
• Oversight of model governance lifecycle and audit traceability.
• Ensures compliance with security, risk and responsible lending standards.
• Leads multidisciplinary squads across product, engineering, data and risk.
• Drives engineering capability uplift and technical maturity.
• Mentors technical leads, systems analysts and product managers.
• Aligns delivery through a unified product operating model.
• Clear criminal and credit record

Benefits

• Employment equity
• Commitment to diversity