Senior Billing Analyst

We're seeking a detail-oriented, numbers-savvy Global Billing Analyst to support the full order-to-cash process across international operations. This position plays a vital role in managing billing workflows, supporting financial accuracy, and ensuring a smooth customer experience.

Requirements

• Manage billing operations from invoice creation to payment tracking across multiple markets and currencies.
• Submit invoices through client billing platforms and ensure alignment with contract terms, tax regulations, and internal policies.
• Process adjustments such as time and cost reallocations, write-offs, and discounts, ensuring appropriate approvals are documented.
• Maintain accurate records and audit trails in accordance with internal standards and regulatory requirements.
• Act as the main contact for internal teams and external clients on billing-related inquiries, ensuring timely issue resolution.
• Reconcile account discrepancies, investigate client disputes, and support collections as needed.
• Generate reports (e.g., aging reports, cash flow projections, billing audits) to support internal decision-making.
• Contribute to process improvement initiatives aimed at optimizing billing workflows and financial controls.
• Train and support new team members as required.

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan