Carbon Robotics is hiring a Field Robotics Engineer, HVAC to provide technical hands-on support to customers and resolve in-the-field machine issues. The position involves working directly with customers, supporting sales and customer success teams, and maintaining equipment and certifications.
Requirements
- Travel and deliver efficient field support to customers using Carbon Robotics equipment.
- Quickly respond to customer concerns and identify the issue(s), in collaboration with other Carbon Robotics departments/teams.
- Build strong cross-functional relationships with customers and teams within Carbon Robotics
- Exercise safe working practices and procedures at all times.
- Participate in the rotation of weekend on-call duties and after-hours phone support.
- Maintain all company property, including service truck, tools, laptop, Ipad, and safety equipment in good working condition.
Benefits
- Fully-paid medical, dental, and vision insurance premiums for you and all dependents
- Choice of PPO or HDHP/HSA
- Virtual Care - Doctor on Demand
- Employee Assistance Program
- Mental Health HRA
- Restricted Healthcare Travel support
- Menopause Support
- Life Insurance
- Long Term Disability
- Flexible PTO
- 401(k) plan
- Pet Insurance
- Commuter Benefits