Field Robotics Engineer, HVAC

Carbon Robotics is hiring a Field Robotics Engineer, HVAC to provide technical hands-on support to customers and resolve in-the-field machine issues. The position involves working directly with customers, supporting sales and customer success teams, and maintaining equipment and certifications.

Requirements

• Travel and deliver efficient field support to customers using Carbon Robotics equipment.
• Quickly respond to customer concerns and identify the issue(s), in collaboration with other Carbon Robotics departments/teams.
• Build strong cross-functional relationships with customers and teams within Carbon Robotics
• Exercise safe working practices and procedures at all times.
• Participate in the rotation of weekend on-call duties and after-hours phone support.
• Maintain all company property, including service truck, tools, laptop, Ipad, and safety equipment in good working condition.

Benefits

• Fully-paid medical, dental, and vision insurance premiums for you and all dependents
• Choice of PPO or HDHP/HSA
• Virtual Care - Doctor on Demand
• Employee Assistance Program
• Mental Health HRA
• Restricted Healthcare Travel support
• Menopause Support
• Life Insurance
• Long Term Disability
• Flexible PTO
• 401(k) plan
• Pet Insurance
• Commuter Benefits