Representative II, Customer Service Operations
Cardinal HealthUnited States
Posted March 26, 2026
31400 - 45000 USD
Full Time
About the Company
Cardinal Health is a distributor of pharmaceuticals, a global manufacturer and distributor of medical and laboratory products, and a provider of performance and data solutions for healthcare facilities. With more than 50 years in business, operations in more than 30 countries and approximately 48,000 employees globally, we are moving healthcare forward. Disclaimer: LinkedIn is a third-party site unaffiliated with Cardinal Health. Cardinal Health is not responsible for the privacy or security policies or practices on LinkedIn or on any of the third-party websites that we may link to through LinkedIn. You should carefully review the privacy and security practices of LinkedIn and linked third-party websites. We do not necessarily endorse any information found here nor are we responsible for the accuracy of any information, opinions, claims, or advice found here or shared here by our followers. By posting content, ideas, or pictures, you grant Cardinal Health a non-exclusive, royalty-free, perpetual, and worldwide license to use your content and any images posted by you, including the rights to copy, distribute, transmit, display, reproduce, edit, translate, and reformat, and incorporate into a collective work. Cardinal Health reserves all rights relating to the company's LinkedIn account, including removing postings and prohibiting individuals from participating on the page.
Job Description
The Med Device Customer Service team provides specialized support for device-related orders and backend processing. Representatives act as liaisons in problem-solving, research, and resolution for both customers and internal partners.
Requirements
- Provide professional, timely support to customers
- Handle inbound calls, including order placement, product questions, delivery inquiries, returns, and order status updates.
- Support medical device-related workflows with strong judgment, accuracy, and attention to time sensitive tasks.
- Maintain accuracy across manual processes and follow established procedures.
Benefits
- Medical, dental and vision coverage
- Paid time off plan
- Health savings account (HSA)
- 401k savings plan
- Access to wages before pay day with myFlexPay
- Flexible spending accounts (FSAs)
- Short- and long-term disability coverage
- Work-Life resources
- Paid parental leave
- Healthy lifestyle programs