We are seeking a dedicated and proactive individual to join our team as a French and English speaking Retention Agent in Tel Aviv. This role is essential to our efforts in retaining and enhancing the engagement levels of our existing customers within the financial services sector.
Requirements
- Proven experience in customer service, sales, or a related field, preferably within the financial services sector.
- Excellent communication and interpersonal skills, with the ability to engage and retain clients effectively in both French and English.
- Fluent in French and English (both written and spoken).
- Goal-oriented and proactive, with a strong focus on achieving retention targets.
- Demonstrated ability to work independently and as part of a collaborative team.
- Basic understanding of financial markets and trading platforms is a plus.
- Strong organisational and time management skills.
Benefits
- Competitive salary with performance-based bonuses.
- Opportunities for professional development and career advancement.
- A supportive and dynamic work environment in Tel Aviv.
- Comprehensive training and resources to help you excel in your role.
- A unique opportunity to grow within a leading company in the financial services industry.