Quality Assurance Team Lead

Career TEAM is a leading workforce development organization seeking a detail-oriented and service-driven Quality Assurance Team Lead to support federal and state-funded workforce development programs.

Requirements

• Associate degree or higher, or an equivalent combination of education and experience
• 1–3 years of experience in quality assurance, compliance, data management, or program operations
• Experience leading or supporting teams, with the ability to provide guidance and accountability
• Strong attention to detail with the ability to manage high-volume, detail-sensitive work accurately
• Proficiency in Microsoft Office Suite, particularly Excel
• Strong organizational, time management, and multitasking skills
• Excellent problem-solving and analytical abilities
• Ability to work both independently and collaboratively in a fast-paced environment
• Strong written and verbal communication skills
• Ability to handle confidential information with professionalism and discretion
• Valid driver's license

Benefits

• Healthcare
• Dental
• Personal/vacation time