Customer Relations - Coordinator II

Customer Relations - Coordinator II at CarMax, responsible for delivering exceptional customer service and managing escalated customer concerns.

Requirements

• 2+ years of customer service experience
• Bachelor's degree or equivalent work experience
• Ability to work a flexible schedule, including nights, and holidays
• Strong problem-solving skills with the ability to develop innovative solutions
• Proven ability to mentor, motivate, and influence others toward positive outcomes
• Excellent written and verbal communication skills for complex messaging across diverse audiences

Benefits

• 401k Matching
• Retirement Plan
• Generous Paid Time Off
• Tuition Reimbursement
• Relocation Assistance