Coordinator, Customer Relations

The Customer Relations Coordinator I provides coverage for the general inquiry and customer service lines for the CarMax Home Office, answering incoming calls and responding to general inquiries.

Requirements

• At least 6 months Customer Service experience, or equivalent work experience.
• Excellent listening skills and the ability to respond in an empathetic manner.
• Excellent written and verbal communication and customer service skills.
• Ability to build relationships across internal teams and business partners.
• Detail-oriented, dependable, ability to multitask and meet changing deadlines.

Benefits

• Health insurance
• Dental insurance
• Vision insurance
• 401(k) matching
• Paid time off