Customer Specialist
CarMaxRoanoke, Virginia, United States • Lynchburg, Virginia, United States
Posted February 5, 2026
Full Time
About the Company
CarMax disrupted the auto industry by delivering the honest, transparent and high-integrity experience customers want and deserve.
Job Description
As a Customer Specialist, you will provide exceptional customer service, guide customers throughout the car-buying process, and work in a high-energy retail sales environment.
Requirements
- Provide exceptional customer service
- Conduct vehicle condition assessments
- Check in and receive vehicles
- Perform cosmetic inspections
- Perform various administrative duties
- Create service appointments
- Review repair order invoices
- Ensure accuracy of documentation for billing
Benefits
- 401k Matching
- Retirement Plan
- Generous Paid Time Off