Customer Specialist - Full Time

Customer Specialist at CarMax, guiding customers throughout their car buying and selling journey, providing exceptional customer service and support.

Requirements

• Demonstrate exceptional communication skills
• Display confidence in self, the product and CarMax
• Ability to build and maintain strong relationships
• Balance the needs of the Customer and the business when making decisions
• Seek to fully understand and meet Customer needs
• Create win-win solutions to Customer issues
• Get work done well, on time and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high energy, fast-paced working environment
• Read, interpret and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.
• High School Diploma, or equivalent
• Sales and customer service experience, in an area such as retail, preferred
• Valid Driver’s License
• Basic skills with Microsoft Office Suite (e.g., Word, Excel and PowerPoint) preferred

Benefits

• Paid sick time
• Vacation time
• Holiday time
• Holiday Premium Pay