Customer Specialist - Full Time

As a Customer Specialist, you will provide exceptional customer service by guiding customers every step of the way, from sale or facilitating the appraisal to test drives and arranging financing applications.

Requirements

• Demonstrate exceptional communication skills
• Display confidence in self, the product and CarMax
• Ability to build and maintain strong relationships
• Demonstrate strong team behaviors including integrity, respect, inclusion, fairness and fun
• Balance the needs of the Customer and the business when making decisions
• Seek to fully understand and meet Customer needs
• Create win-win solutions to Customer issues
• Get work done well, on time and follow the right process
• Drive work processes and pay close attention to detail
• Perform multiple duties in a high energy, fast-paced working environment
• Read, interpret and transcribe data in order to maintain accurate records
• Lift objects that weigh as much as 25 lbs.

Benefits

• Paid Time Off
• 401k Matching
• Retirement Plan
• Health insurance
• Dental insurance
• Vision insurance