Operations Manager
CarMaxNewark, Delaware, United States
Posted January 12, 2026
Full Time
About the Company
CarMax revolutionized the used car buying experience by introducing transparency and integrity into the process.
Job Description
The Operations Manager in Training is responsible for all aspects of the Service Operations Department at one or more assigned locations. Collaborates with Sales, Business Office, and Purchasing teams to create an exceptional associate and customer experience aligned with CarMax culture.
Requirements
- Management of team and processes associated with vehicle production and servicing
- Utilizes reports, analyzes information and monitors trends to identify opportunities in the business
- Displays financial responsibility through P&L management
- Identifies opportunities to reduce waste; identifies process improvements that are value added for customer and associate experience
- Interviews, hires, trains, and promotes associates to support Service Operations and company growth
- Champions and implements both company and store initiatives for consistent execution and procedures
- Resolves customer and associate issues
- Facilitates and participates in meetings and conference calls
- Associate Development
Benefits
- Medical
- Dental
- Vision
- 401(k) Matching
- Life Insurance