Production Manager

The Service Operations Support Manager in Training is accountable for managing and leading associates, maintaining inventory, and ensuring operational excellence across service functions.

Requirements

• Manage and lead associates to achieve production targets, maintain and control inventory levels, and provide exceptional customer service
• Conduct informal and formal observations of associates
• Communicate expectations and provide feedback to associates
• Participate and make recommendations in the screening/hiring and development of associates
• Maintain key performance measures
• Learn, participate and execute continuous improvement efforts
• Assist with the development and execution of production plans
• Ensure proper inventory levels of all materials and equipment
• Provide support to sales, business office and purchasing teams when needed
• Ensure compliance with all aspects of risk management
• Handle customer concerns in a quick, efficient, and friendly manner