The Director of eCommerce Product for Cruise Ticketing leads the strategic vision, development, and optimization of the digital cruise ticketing experience across platforms.
Requirements
- Provide strategic leadership and vision for the direction of the e-commerce cruise ticket experience for all available digital platforms.
- Monitor market trends, competitive dynamics, and emerging technologies to ensure the booked guest portfolio remains aligned with the most commercially impactful innovations.
- Shape the product roadmap to reflect priorities by identifying and advancing initiatives that drive measurable business outcomes.
- Balance the needs towards the longer-term vision, with shorter-term opportunities.
- Works closely with technology and engineering to drive the development and frequent releases.
- Lead collaboration across product, design, engineering, marketing, and operations teams.
- Ensure seamless execution of product initiatives from ideation to launch.
- Champion a user-first approach to enhance the digital ticketing journey.
- Use customer feedback, usability testing, and analytics to drive continuous improvement.
Benefits
- Cruise and Travel Privileges for You and Your Family
- Health Benefits
- 401(k)
- Employee Stock Purchase Plan
- Training & Professional Development
- Tuition & Professional Certification Reimbursement
- Rewards & Incentives