Director, eCommerce Product- Cruise Ticket

The Director of eCommerce Product for Cruise Ticketing leads the strategic vision, development, and optimization of the digital cruise ticketing experience across platforms.

Requirements

• Provide strategic leadership and vision for the direction of the e-commerce cruise ticket experience for all available digital platforms.
• Monitor market trends, competitive dynamics, and emerging technologies to ensure the booked guest portfolio remains aligned with the most commercially impactful innovations.
• Shape the product roadmap to reflect priorities by identifying and advancing initiatives that drive measurable business outcomes.
• Balance the needs towards the longer-term vision, with shorter-term opportunities.
• Works closely with technology and engineering to drive the development and frequent releases.
• Lead collaboration across product, design, engineering, marketing, and operations teams.
• Ensure seamless execution of product initiatives from ideation to launch.
• Champion a user-first approach to enhance the digital ticketing journey.
• Use customer feedback, usability testing, and analytics to drive continuous improvement.

Benefits

• Cruise and Travel Privileges for You and Your Family
• Health Benefits
• 401(k)
• Employee Stock Purchase Plan
• Training & Professional Development
• Tuition & Professional Certification Reimbursement
• Rewards & Incentives