Product Manager, Loyalty Program & Roadmap

The Product Manager is responsible for defining, developing, and delivering products and initiatives within Carnival’s loyalty ecosystem. This role owns the end-to-end program roadmap, manages cross-functional execution across multiple workstreams, ensures operational, risk, and compliance readiness, and drives ongoing optimization post-launch.

Requirements

• Bachelor’s degree in Business, Marketing, Finance, or a related field
• 6+ years of experience in product management, loyalty programs, digital products, or innovation-oriented environments
• Strong understanding of digital product development lifecycles
• Ability to manage complex projects and drive cross-functional execution
• Exceptional problem-solving and analytical skills, especially in complex systems
• Strong communication, documentation, and stakeholder management capabilities

Benefits

• Cost-effective medical, dental and vision plans
• Employee Assistance Program and other mental health resources
• Additional programs include company paid term life insurance and disability coverage
• 401(k) plan that includes a company match
• Employee Stock Purchase plan
• Paid Time Off
• Holidays – All full-time and part-time with benefits employees receive days off for 8 company-wide holidays, plus 2 additional floating holidays
• Vacation Time – All full-time employees at the manager and below level start with 14 days/year
• Sick Time – All full-time employees receive 80 hours of sick time each year