Service Field Supervisor, Chicago, IL Metro

As a Service Field Supervisor at Automated Logic, you will guide and oversee Field Engineers to provide the best products and services to customers while fostering a positive team morale. You will plan and set goals for your team, solve difficult problems, explain policies and procedures, and collaborate with other departments on processes.

Requirements

• Manage field engineers through training, scheduling, and performance reviews.
• Ensure team is optimizing their time on projects and properly entering billing hours.
• Ensure proper documentation and communication to customers, subcontractors, and department managers.
• Oversee project completion, expenses, and quality control.
• Conduct interviews with potential field engineers.
• Coordinate with Project Managers and Branch Operations Managers to allocate resources and manpower to optimize the completion of projects.
• Complete required documentation for employees and projects.
• Provide technical assistance when needed.

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance