As a Service Field Supervisor at Automated Logic, you will guide and oversee Field Engineers to provide the best products and services to customers while fostering a positive team morale. You will plan and set goals for your team, solve difficult problems, explain policies and procedures, and collaborate with other departments on processes.
Requirements
- Manage field engineers through training, scheduling, and performance reviews.
- Ensure team is optimizing their time on projects and properly entering billing hours.
- Ensure proper documentation and communication to customers, subcontractors, and department managers.
- Oversee project completion, expenses, and quality control.
- Conduct interviews with potential field engineers.
- Coordinate with Project Managers and Branch Operations Managers to allocate resources and manpower to optimize the completion of projects.
- Complete required documentation for employees and projects.
- Provide technical assistance when needed.
Benefits
- Health Care Benefits: Medical, Dental, Vision; Wellness incentives
- Retirement Benefits
- Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
- Disability: Short-term and long-term disability
- Life Insurance and Accidental Death and Dismemberment
- Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
- Tuition Assistance