Service Field Supervisor, Chicago, IL Metro

Carrier Global Corporation is seeking a Service Field Supervisor for its Automated Logic business unit. The successful candidate will lead a team of field engineers, oversee project completion, and ensure high-quality customer service. The role requires 6+ years of HVAC controls experience, with a valid driver's license and ability to lift items up to 50lbs.

Requirements

• Manage field engineers through training, scheduling, and performance reviews
• Ensure team is optimizing their time on projects and properly entering billing hours
• Ensure proper documentation and communication to customers, subcontractors, and department managers
• Oversee project completion, expenses, and quality control
• Conduct interviews with potential field engineers
• Coordinate with Project Managers and Branch Operations Managers to allocate resources and manpower to optimize the completion of projects
• Complete required documentation for employees and projects
• Provide technical assistance when needed

Benefits

• Health Care Benefits: Medical, Dental, Vision; Wellness incentives
• Retirement Benefits
• Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
• Disability: Short-term and long-term disability
• Life Insurance and Accidental Death and Dismemberment
• Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
• Tuition Assistance