Carter Machinery Company is hiring a Customer Support Representative to provide telephone product sales and support to prospect and grow the parts, service and machine/rental business with assigned accounts.
Requirements
- Excellent verbal and written communication skills
- Excellent sales and customer service skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Ability to function well in a high-paced and at times stressful environment
- Proficient with Microsoft Office Suite or related software such as Salesforce
- Must have excellent driving record
- Ability to travel and work hours required by job and customer demand
- Promote a positive customer experience
- Uphold the Core Values of Integrity, Commitment, Excellence and Teamwork by embracing The Carter Way
Benefits
- Health, dental and vision insurance
- Paid time off
- 401(k), $0.75 to $1.25 match up to 6%
- Life and disability insurance
- In-house training instructors/programs
- Tuition reimbursement
- Employee referral bonus program
- Discounts: cellular phone service, computers, tooling, cars and trucks