The Property Manager assumes a key leadership role responsible for providing strategic management direction to the property. This role oversees various facets including center merchandising, tenant relations, financial planning, residential leasing, and community involvement, ensuring operational excellence and financial performance.
Requirements
- Maintains a responsive, open line of communication with tenants, commercial and residential, including handling complaints, lease enforcement, improvements, and lease schedules
- Conducts daily property walks to ensure the commercial and residential property is well-maintained and serviced to our standards
- Foster strong relationships with all Tenants to understand how best to support their needs, drive traffic and increase sales volume
- Support, implement and maintain property business plans and growth strategies to meet/exceed goals
- Responsible for leasing residences and elevating the residential experience to support a continued high occupancy rate
- Direct oversight of all initiatives on property including but not limited to marketing, events, property enhancements and residential functions
- Oversee the management of all third-party vendors (security, janitorial, landscaping, parking, etc.)
- Enhance data collection and analysis across all disciplines and departments; develop systems to quantify the success of existing initiatives and qualifying new initiatives
- Develop and nurture strong community relations with city officials, governing agencies, and community organizations
- Work closely with community members, charitable organizations, city officials, and local businesses to ensure the property continues to operate as the “town center” of the community, while driving traffic, sales and occupancy
- Collaborate with various city departments on building and safety issues
- Responsible for the negotiation, renewals, and execution of service contracts
- Directing and overseeing the implementation and success of loyalty programs
- Act as Manager on Duty (MOD) at least twice monthly with flexibility to work more as requested or demanded by business needs
- Long Term Planning and Strategy
- Work with Development and Vice President of Property Management on a long-term asset management plan including repairs and maintenance, capital expense projects and facility alterations
- Maintain an accurate five-year and ten-year CAPEX schedule
- Maintain a pulse on merchandizing trends and work collaboratively with Leasing on commercial strategy and pipeline including the creation of a five-year and ten-year leasing strategy annually
- Financial Responsibilities
- Develop annual business plans and operating/capital budgets to meet the property needs
- Ensure the property stays within budget, exceeds stated NOI and free cash flow goals each year
- Ensure effective cost control and profitability for the properties including authorizing expenditures and reviewing monthly profit and loss statements
Benefits
- Generous Paid Time Off
- 401k Matching
- Retirement Plan
