The Credit Control Lead position at Carwow Group offers a dynamic and challenging opportunity for experienced individuals to take on a leadership role in managing and optimizing the company's credit control processes.
Requirements
- Experience with building processes and implementing change within a scale-up environment.
- Strong management skills: experience in leading and motivating a team, fostering accountability, and ensuring alignment with business goals.
- Proven experience in managing overdue accounts and reducing Days Sales Outstanding (DSO).
- Agility to adapt to new business models or geographies requiring different credit control specializations.
- Experience working with Netsuite, Salesforce, Excel, GoogleSheets
- Experience with international companies having operations in multiple countries.
- Skilled in setting KPIs for credit control, monitoring performance, and driving continuous improvement.
- Focus on streamlining processes, reducing inefficiencies, and implementing automation tools.
- Proven ability to implement new processes to enhance the efficiency and effectiveness of credit control.
- Experience working in start-ups and scale-ups, understanding the unique challenges and opportunities they present.
- Willing to travel to our Porto office on a quarterly basis.
- Proven experience managing and mentoring diverse teams, specifically navigating the nuances of remote, hybrid, and contractor setups while driving clear career progression and maintaining high morale.
- A strong track record in process automation, with tangible examples of how you have previously streamlined financial workflows, reduced manual touchpoints, or successfully piloted AI tools within a finance or operations function.
- Solid foundational experience in credit control or accounts receivable, giving you an immediate understanding of dunning cycles, complex payment allocations, and dispute resolution.
- Advanced, hands-on experience as a subject matter expert with NetSuite and Salesforce.
- Experience navigating a team through a period of high change, or scaling up financial operations within a fast-paced technology, scale-up, or marketplace environment.
Benefits
- Competitive comp package
- 28 days' holiday plus bank holidays, increasing to 35 with length of service, plus extras for house moves, weddings and more!
- Employee-friendly share options
- Pension scheme via Royal London - up to 5% company contribution
- Vitality private healthcare insurance
- Life Assurance - 4x annual salary
- Monthly coaching sessions with Spill - our mental wellbeing partner
- Inclusive parental, partner and shared parental leave including up to 20 weeks' full pay maternity and shared parental leave, and 8 weeks' full partner pay, as well as fertility treatment and pregnancy loss policies
- Bubble childcare support and discounted nanny fees for little ones
- 'Work from abroad for a month' annual scheme
- Generous learning and development budget
- £500 home office budget
