The Quality Assurance Specialist ensures the accuracy and integrity of transactional processing and reporting for Florida Savings and Prepaid Plans, in alignment with Florida SLA requirements.
Requirements
- High school diploma or equivalent required.
- Minimum 2 years of experience performing transactional work in a financial or operational environment.
- Strong analytical, research, and problem-solving skills.
- Keen attention to detail and commitment to accuracy.
- Self-starter with the ability to manage time and priorities in a fast-paced, high-volume setting.
- Effective communicator with the ability to train, coach, and provide constructive feedback to peers.
Benefits
- Competitive salary
- Benefits package
- PTO (paid time off)
- HSA and FSA options
- 401(k) plan with matching contributions
- Paid parental leave
- ABLE matching contributions for the disability community
- Employer paid short term and long-term disability insurance and group term life insurance
- Financial and legal assistance through our EAP (Employee Assistance Program)