Cato Networks is seeking an experienced IT Support Specialist to join their IT support team, providing first-line technical support, managing IT processes, and troubleshooting hardware and software issues.
Requirements
- Minimum of 1 year's experience in IT support or a related technical role
- Hands-on experience with Azure, Entra ID, and Microsoft 365 cloud environments
- Strong troubleshooting skills for Windows and macOS laptops, as well as mobile devices
- Solid understanding of network infrastructure concepts
- Working knowledge of AV conferencing systems
- Background in system administration
- Experience with endpoint management tools
- Knowledge of IT automation or scripting