Manager, Client Experience
Cavell Risk, Inc.Toronto, Ontario, Canada
Posted July 7, 2023
Full Time
About the Company
Cavell Risk, Inc. is a strategic consultancy and insurance broker specializing in real estate, infrastructure, renewable power, and various insurance products such as property, terrorism, environmental, directors' and officers', and representations and warranties insurance. Founded by experienced professionals, Cavell offers a client-centric approach with tailored advice, leveraging engagement, technology, diligence, and programmatic review to diagnose and prescribe effective risk management strategies in the Canadian business community.
Job Description
The Manager, Client Experience oversees the delivery of high-quality insurance brokerage services to clients, serving as a critical point of contact for managing relationships and ensuring customer satisfaction. This role supports sales and marketing efforts while ensuring compliance and mitigating risks.
Requirements
- Bachelor’s Degree in Business Management, Accounting or a related field
- Possession of RIBO licence
- Minimum Three (3) years’ of broking experience
- Completed or actively pursuing the CIP designation
- Sales-oriented mindset
- Ability to work collaboratively in a team environment
- Strong interpersonal skills to influence others without authority
- Demonstrated ethical decision-making abilities
- Effective at building and maintaining relationships
- Proficient conflict resolution and management abilities
