Fragrance & Beauty Advisor, Chestnut Hill, MA
WorkdayMassachusetts, United States
Posted April 9, 2026
48600 - 60900 USD
Full Time
About the Company
CHANEL is a private company whose values are grounded in creating the conditions for people to perform at their best and feel fulfilled and confident in their work.
Job Description
The Fragrance & Beauty Advisor is a full-time in-store position that requires excellent communication and interpersonal skills to provide superior service to clients and drive business results.
Requirements
- Provide superior service to every client, every day through the CHANEL service ritual
- Deepen client relationships and loyalty through personal connection and building trust
- Contributes to build the business by achieving sales targets, using all levels such as product, services, and data capture to loyalize, recruit and retain clients
- Attend seasonal seminars hosted by Education Executives and utilize the Inside Beauty learning application on a daily basis
- Uphold an omni-channel mindset to directly benefit the client, producing a seamless experience from in-store to online and vice versa
- Address and successfully resolve client situations according to company philosophy and standards
- Partners with the appropriate teams as needed
- Has solid knowledge of the Brand, its heritage and know-how, and shares it with the clients as well as the team
- Knows and understands the business challenges, client needs and the surrounding market
- Ensures that the work area is clean, tidy, hygienic, and professional at all times
- Respects Visual Merchandising guidelines
- Treat others with respect, acknowledges cultural differences, and is willing to learn from those differences
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
