Customer Support Application Engineer
CCC Intelligent SolutionsChicago, Illinois, United States
Posted March 23, 2026
84723.57 - 125000 USD
Full Time
About the Company
CCC Intelligent Solutions Inc. is a leading cloud platform for the multi-trillion-dollar P&C insurance economy creating intelligent experiences for insurers, repairers, automakers, part suppliers, lenders, and more. The CCC Intelligent Experience Cloud, powered by broad AI and an innovative event-based architecture, connects more than 35,000 businesses to power customized applications and platforms for optimal outcomes, and personalized experiences that just work. Through purposeful innovation and the strength of our connections, our technologies empower the people and industry relied upon to keep lives moving forward when it matters most. Learn more about CCC at www.cccis.com.
Job Description
Customer Application Support Engineer will work closely with Product Development team and Tech Support to ensure reliability, performance, and availability of applications.
Requirements
- Customer incident management, debugging and resolution
- Triage production incidents with application logs and code base
- Participate in incident response and post-incident reviews
- Work with developers and QA teams to support non-functional requirements
Benefits
- 401K Match
- Paid time off
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Adoption Assistance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Employee Resource Groups
