Customer Service – Operations (Import and Export)
CCLMaputo Province, Mozambique
Posted February 18, 2026
Full Time
About the Company
CCL, founded in 1981, is a global workforce solutions provider specializing in the energy sector, offering contract and permanent staffing, engineering, project management, and compliance services across oil & gas, power generation, renewables, and industrial markets. With operations in 40 countries and ten offices, the firm delivers end‑to‑end recruitment and project support that prioritizes integrity, quality, and regulatory compliance. CCL’s distinctive value lies in its deep industry expertise, proactive compliance framework, and a client‑centric approach that ensures peace of mind for complex, multi‑site projects.
Job Description
We are looking for an Operations Specialist to manage assigned maritime traffic processes (import and export) from end to end, ensuring compliance with company quality standards and guaranteeing excellence in customer service.
Requirements
- Minimum 1 year of experience as a Traffic Operator within a freight forwarder
- Experience in maritime import and export traffic
- Strong operational knowledge (experience with CargoWise is highly valued)
- Strong customer orientation
- Sense of responsibility and commitment
- Problem-solving skills
- Stress tolerance
- Team spirit
- Organization and methodical approach
