Senior Voice Communications Engineer

The Senior Voice Communications Engineer is a senior technical leader responsible for the architecture, modernization, resiliency, and operational excellence of enterprise voice and unified communications platforms.

Requirements

• Lead the architecture, design, implementation, and modernization of enterprise voice/UC solutions
• Serve as senior escalation lead for incidents/outages
• Provide formal supervision to engineering staff
• Direct major migration efforts
• Coordinate cross functionally with IP networking, transport, radio, AV/VC, security, and cloud collaboration teams
• Manage vendor relationships, carrier performance, advisories, and risk exposure
• Track budgets, operational spending, forecasts, and variance explanations
• Identify and implement improvements in resiliency, scalability, automation, and monitoring
• Ensure alignment with cybersecurity, monitoring, and change management practices
• Participate in on call rotation supporting 247 operations and emergency response
• Adhere to cybersecurity, resiliency, and change management practices

Benefits

• Rich medical & pharmacy benefits
• Dental benefits
• Health Savings Accounts
• Health Care and Dependent Care Flexible Spending Accounts
• 401(k) with robust matching
• Employer paid Pension Plan
• Employee Stock Purchase Plan with a generous matching contribution
• State of the art Employee Assistance Program
• Paid Parental Leave
• Generous paid time off plus paid holidays
• Family support: emergency backup child, & elder care assistance
• Social responsibility and volunteer opportunities
• Employee discount program
• Commuter Benefits
• Culture of growth and learning: career development; tuition reimbursement; recognition program
• Life and Long-Term Disability Benefits