Product Lead - Front Office
CelonisMunich, Bavaria, Germany • New York, New York, United States • Austria
Posted October 20, 2025
Full Time
About the Company
Celonis is a leading Process Intelligence Platform that leverages data from existing systems to create a living digital twin of end-to-end processes. Through its system-agnostic approach and AI-driven analytics, Celonis empowers organizations to optimize business processes, drive value, and achieve sustainable growth. With over 1,000 global clients since 2011, Celonis is headquartered in Munich and New York City, offering a range of services including Process Mining, Big Data Analytics, Business Intelligence, and Digital Transformation.
Job Description
Celonis is seeking a Product Lead for its Front Office products, focusing on Customer Service, Marketing, Sales, and Commerce. This role involves defining the product strategy, leading a team of product managers, and shaping the future of Process Intelligence within customer facing processes. The ideal candidate will be passionate about service, sales, marketing, and commerce and have a strong understanding of CX market trends.
Requirements
- 8+ years of experience in operational Front Office functions
- Deep understanding of Front Office Solutions
- Strong expertise in product development and go-to-market strategies
- Fluency in English (German language is a plus)
- Demonstrated experience in product marketing, messaging, and positioning
Benefits
- Pioneer Innovation
- Accelerate Your Growth
- Receive Exceptional Benefits
- Prioritize Your Well-being
- Connect and Belong
- Make Meaningful Impact
- Collaborate Globally
- Empowered Environment
