Grievance Supervisor

We are seeking a Grievance Supervisor to join our team in the Grievance Department. The successful candidate will be responsible for supervising Grievance Unit functions, acting as a subject matter expert, and providing guidance on Grievance unit activities.

Requirements

• Supervise Grievance Unit functions and act as a subject matter expert
• Ensure compliance with regulations and requirements related to the resolution of grievance cases
• Supervise, mentor, and train assigned staff
• Participate in departmental and cross-departmental projects, programs, workgroups, committees, and operational improvement activities
• Act as technical resource and explain regulations, processes, and programs related to area of responsibility
• Learn, interpret, and apply Medicare D-SNP regulations and act as a subject matter expert on D-SNP within the Grievance Unit
• Supervise, train, and evaluate the work of staff
• Motivate staff and promote an atmosphere of teamwork and cooperation
• Plan, organize, and prioritize tasks and work schedules, manage projects, and adhere to timelines
• Identify issues, conduct research, gather and analyze information, reach logical and sound conclusions, and make recommendations for action

Benefits

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations