Patient Operations Specialist (Remote)

Patient Operations Specialist role at COPA, serving as a welcoming voice and guide for families accessing care through appointment scheduling and the MyHealth Portal. Ensuring seamless, supportive, and secure interactions. Detail-oriented, tech-savvy professionals thrive in this role.

Requirements

• Embracing COPA's mission, vision, and values
• Greeting and Welcoming Customers with exceptional customer service by phone
• Registration information verification by phone
• Answering and transferring calls correctly
• Maintaining Patient Portal/ My Health appointments and assisting to help create accounts for families
• Audits accounts for accuracy

Benefits

• 401k and Profit sharing
• HSA, HRA and FSA Enrollment
• Medical, Life, Vision and Dental Insurance
• Supplemental insurance Options
• Pediatric Care Benefits
• Employee Assistance Program (EAP)