Field Service Technician

UBEO Business Services is seeking a Field Service Technician to join our team in Baltimore, Maryland. The successful candidate will be responsible for the timely and cost-effective maintenance and repair of office product equipment, promoting customer satisfaction, and influencing sales volume growth.

Requirements

• Maximize equipment up-time through timely response and effective and efficient repair
• Manage the utilization of assets and resources to achieve targeted financial results
• Analyze customer needs, recognize business opportunities, and influence sales volume growth
• Communicate and interact with customers, field service, sales, management, and administration
• Complete all administrative aspects of the job on time and error-free
• Provide accurate feedback with call close information, parts usage reporting, and customer meter readings

Benefits

• Choice of medical, dental and vision plans
• Generous Company Paid Health Reimbursement Account Options
• Company paid life and accidental death and dismemberment insurance
• Flexible Spending and Health Savings Account Options
• Voluntary coverages at low group rates
• Pet Insurance
• Pre-paid legal coverage
• 401(K) Plan with Match
• Generous vacation, holiday, and sick leave programs